Refund Policy

Last updated: 24 October 2026

Payments are not refunded

A payment for a My Academy plan buys one month or one year of that plan, and is not refunded once made, including when a plan is not used for its whole period or an academy stops using the app early. This does not affect any right to a refund that the law gives you.

Before you pay

Every academy can open every screen of every bundle before paying, and see what each bundle includes and costs. Take the time to try the app and pick the bundle that fits before you pay.

Nothing renews on its own

Plans do not renew automatically and we do not store your card. Each payment covers only the period you chose, and the app reminds the owner before it ends. When a plan ends, the academy's records are kept and become read-only until it pays again.

Problems with a payment

If a payment went through but your plan did not start, or you were charged for something you did not choose, write to my.academy.998@gmail.com with the date, the amount and the academy's name, and we will look into it.

This policy is part of our Terms of Service.